Terms of Service
In plain words
- Aara is a tracking and education tool — not a doctor, not a medical device, and not a contraceptive.
- Your data is stored only on your phone, so backing it up is in your hands — if you lose your phone without a backup, we cannot recover your data.
- Aara Plus is billed through Google Play with a 7-day free trial. Cancel anytime in Play Store settings.
- You must be 13 or older. AI features require 18+.
1. Agreement
These Terms of Service ("Terms") are an agreement between you and the developer of Aara, based in Bengaluru, India ("we", "us"). By downloading or using the Aara app, you accept these Terms and our Privacy Policy. If you do not agree, please do not use the app.
2. Eligibility and age
- You must be at least 13 years old to use Aara. The app blocks use where the entered birthdate indicates an age under 13.
- Users aged 13–17 receive a restricted teen mode. The AI companion, the trying-to-conceive tracker, the pregnancy tracker, and certain adult content are unavailable in teen mode. If you are a minor, you should use Aara with the knowledge and consent of a parent or guardian.
- The AI companion, trying-to-conceive features, and pregnancy tracker are intended for users 18 and older. The app enforces this on both the home screen and inside each setup flow.
3. Aara is not medical advice
Aara provides general educational information and tools for tracking your own observations. It is not a medical device, does not provide medical advice, diagnosis, or treatment, and is not a substitute for consultation with a qualified doctor.
- Predictions are estimates. Cycle, ovulation, and fertile window predictions are calculated from the data you log and may be inaccurate, especially with irregular cycles or conditions such as PCOS.
- Not contraception. Fertile window and ovulation estimates must not be used to prevent pregnancy. Aara is not a contraceptive method.
- AI answers can be wrong. The AI companion generates responses automatically. They may be incomplete or incorrect and are for general information only. Always verify health decisions with a doctor.
- Doctor Prep is a summary, not a diagnosis. It organises your own logged data to support a conversation with your doctor.
- Emergencies: Aara is not an emergency or crisis service. If you are experiencing a medical or mental health emergency, contact local emergency services or a crisis helpline immediately.
- Health content in Aara, including phase-based food and lifestyle suggestions, describes what may help some people. Individual results vary.
4. Your data, your responsibility
Aara stores your data only on your device (see the Privacy Policy). This gives you privacy, and it also means:
- If you uninstall the app, delete your data, lose your phone, or your device fails without having made a backup, your data is permanently lost and cannot be recovered by us.
- You are responsible for safeguarding your device, your optional encrypted backups, and any exports you create.
- You are responsible for the accuracy of the information you log.
5. Aara Plus subscriptions
- Plans: ₹149 for 3 months, ₹279 for 6 months, or ₹499 per year (prices include applicable taxes and may change; the price shown in Google Play at purchase applies).
- Free trial: new users receive a 7-day free trial with full Plus access (including unlimited AI). After the trial, AI features require an active Aara Plus subscription, and ads appear on non-sensitive screens.
- Billing: subscriptions are billed and auto-renewed through your Google Play account. Manage or cancel anytime in Play Store → Subscriptions. Cancelling stops future renewals; access continues until the end of the paid period.
- Refunds: handled under Google Play's refund policies. For issues, contact us at contact@aarahealth.app and we will do our best to help.
- Plus benefits: unlimited Aara AI companion questions and no ads. The calendar, journal, reminders, Doctor Prep PDF, TTC and Pregnancy trackers are free for all users.
6. Advertising
Free-tier users see non-personalised banner ads on non-sensitive screens. Ads are served by Google AdMob and are never targeted using your health data. We do not endorse advertised products, and any transaction with an advertiser is between you and them.
7. Acceptable use
You agree not to: reverse engineer, copy, resell, or redistribute the app or its content; attempt to bypass the AI rate limits, paywall, or age gates; use the AI companion to generate harmful, unlawful, or abusive content; or use the app in violation of applicable law. We may restrict access to the AI service for abuse.
8. Intellectual property
The Aara app, name, logo, design, and content are owned by us or our licensors and protected by applicable intellectual property laws. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the app for your own personal, non-commercial use. The data you log is yours.
9. Third-party services
Aara relies on third-party services that have their own terms: Google Play and Google Play Billing, Google AdMob, the Google Gemini API (for AI features), and Google Drive (for optional backups you initiate). We are not responsible for the availability or conduct of third-party services, and AI features require an internet connection and may be temporarily unavailable.
10. Disclaimer of warranties
Aara is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy of predictions or AI output, and uninterrupted availability — to the maximum extent permitted by law.
11. Limitation of liability
To the maximum extent permitted by applicable law, we are not liable for any indirect, incidental, special, or consequential damages, or for loss of data, arising from your use of the app — including reliance on predictions, content, or AI responses, or loss of locally stored data. Where liability cannot be excluded, our total liability is limited to the greater of (a) the amount you paid for Aara Plus in the 12 months before the claim, or (b) ₹500. Nothing in these Terms limits rights you have under Indian consumer protection law that cannot be waived.
12. Termination
You can stop using Aara at any time by uninstalling it; Settings → Delete all data erases everything first if you wish. We may suspend access to online features (AI, ads, purchases) for breach of these Terms. Sections 3, 4, 8, 10, 11, and 13 survive termination.
13. Governing law
These Terms are governed by the laws of India. Subject to applicable consumer law, courts in Bengaluru, Karnataka have exclusive jurisdiction over disputes arising from these Terms.
14. Changes to these Terms
We may update these Terms as the app evolves. We will update the version number and effective date here, and the app will show you the updated Terms for acceptance before they apply. Continued use after acceptance constitutes agreement.
15. Grievance Officer (DPDP Sec 5(8))
Nithin Nagaraj Iyer, Founder, Aara · Bengaluru, India · contact@aarahealth.app. Aims to respond within 7 days, in accordance with the timelines required under the DPDP Act, 2023 and the Information Technology Act, 2000.
16. Data breach notification
If we become aware of a personal data breach affecting your information, we will notify the Data Protection Board of India and any affected users within the timelines and in the manner required by the DPDP Act, 2023 and any rules made under it.
17. Contact
Questions, complaints, or grievances: contact@aarahealth.app. We aim to respond within 7 days.